Independent Bank Corp. operates as a bank holding company, which engages in the provision of financial services. The company is headquartered in Grand Rapids, Michigan and currently employs 732 full-time employees. The Bank is a state-chartered commercial bank which provides a variety of banking, investment and financial services through its retail branches, commercial banking centers, investment management offices, and mortgage lending centers located throughout Eastern Massachusetts as well as in Worcester County and Rhode Island. The company also offers a full suite of mobile, online, and telephone banking services. The Bank’s borrowers primarily consist of small-to-upper middle market-sized businesses and consumers. Its loan portfolio includes commercial loans, consumer loans, and other consumer loans, primarily consisting of investment management secured lines of credit, installment loans and overdraft protection lines. The commercial loans consist of commercial real estate loans, construction loans, commercial and industrial loans, and small business loans.