Genpact Ltd. engages in the business process management, outsourcing, shared services and information outsourcing. Its Financial Services segment offers services to clients in the banking, capital markets and insurance sectors. Its core operations services for these clients include customer onboarding, customer service, collections, retail and commercial loan operations, and others. Its Consumer and Healthcare segment offers services to clients in the consumer goods, retail, life sciences and healthcare sectors. The core operations services for these clients include demand generation, sensing and planning, supply chain planning and management, pricing and trade promotion management, and others. Its High Tech and Manufacturing segment offers services to clients in the high tech hardware, high tech software and manufacturing sectors. Its core operations services for these clients include industry-specific solutions for trust and safety, advertising sales support, customer and user experience, and others.
