Lemonade, Inc. is a holding company, which engages in the provision of insurance services. The company is headquartered in New York City, New York and currently employs 1,235 full-time employees. The company went IPO on 2020-07-02. The firm operates through the United States, Europe, including the United Kingdom, providing insurance products to customers through various sales channels. The firm's digital substrate enables it to integrate marketing and onboarding with underwriting and claims processing, collecting, and deploying data. Its technology includes Data Advantage, AI Maya, AI Jim, CX.AI, Forensic Graph, Blender, and Cooper. AI Maya, its onboarding and customer experience bot, uses natural language to guide customers in joining the Company. AI Jim, its claims bot, takes the first notice of loss from its customer without human intervention. The company offers pet insurance that covers diagnostics, procedures, medication, accidents or illness. Even its basic pet insurance offering covers blood tests, urinalysis, lab work, and computed tomography scans.
